Terms & Conditions

1. Acceptance of Terms
By accessing or using the Urban Tennis website, booking platform, or services, you agree to comply with and be bound by these Terms & Conditions.
If you do not agree with any part of these terms, please do not use our services.

2. Membership & Accounts
To access certain services such as court reservations, programs, or membership benefits, users may be required to create an account.
Members agree to:

• Provide accurate and complete information

• Maintain the security of their account credentials

• Notify Urban Tennis of any unauthorized use of their account

Urban Tennis reserves the right to suspend or terminate accounts that violate these terms.

3. Court Reservations
Court bookings are subject to availability and club policies.
Members agree to:

• Arrive on time for reservations

• Cancel reservations within the required cancellation window

• Respect other players and shared court schedules

Urban Tennis reserves the right to cancel or adjust bookings if necessary due to operational requirements.

4. Payments
Certain services, including memberships, court bookings, and programs, may require payment.
Payments are processed through secure third-party providers.
Urban Tennis is not responsible for errors caused by payment processing providers.
All fees are subject to change without prior notice.

5. Member Conduct
All members and guests are expected to behave respectfully and follow club rules.
Urban Tennis reserves the right to suspend or revoke access to any individual who:

• Disrupts the facility or other members

• Damages club property

• Violates club policies or safety rules

6. Health & Safety
Participation in sports activities involves inherent risks.
By using the Urban Tennis facilities or services, you acknowledge that participation in tennis or related activities is voluntary and may involve risk of injury.
Participants are responsible for ensuring they are physically able to participate.

7. Website Use
Users agree not to:

• Use the website for unlawful purposes

• Attempt to disrupt website functionality

• Access or attempt to access restricted areas without authorization

Urban Tennis reserves the right to restrict or terminate access if misuse is detected.

8. Privacy
Your use of this website and our services is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how your information is collected and used.

9. Changes to Terms
Urban Tennis reserves the right to update or modify these Terms & Conditions at any time.
Updates will be posted on this page.
Continued use of the website or services constitutes acceptance of the revised terms.

10. Contact
If you have questions regarding these Terms & Conditions, please contact:
Urban Tennis
Email: info@urbantennis.ca